Dear patron of the Nevada Bureau of Mines and Geology (NBMG),

We’ve been asked by the University of Nevada, Reno’s administration, for reporting to the Nevada Legislature, to provide performance measures on our products and service. In order to provide quantitative results, we’ve designed the following questionnaire. Please take a couple of seconds to answer the first question only or a few minutes to complete most or all of the form. Your participation will also allow us to serve you better by addressing any suggestions or concerns you may have. Thank you for your help.

Jon Price
State Geologist and Director

Please rate the following items on a scale of A through F: A = outstanding, B = commendable, C = satisfactory, D = poor, and F = terrible.   N/A = not applicable or don't know.


Overall Performance of the Bureau of Mines and Geology
How well is the Nevada Bureau of Mines and Geology serving you?   A   B   C   D   F   N/A


NBMG Publications and Information Office ( (Please see www.nbmg.unr.edu/Departments/PubSales/PubSales.html for a list of publications, www.nbmg.unr.edu/dox/dox.htm for free, on-line publications, and explore our website for other free information.)
Quality of NBMG publications:   A   B   C   D   F   N/A
Usefulness of the publications:   A   B   C   D   F   N/A
Number and variety of publications:   A   B   C   D   F   N/A
Quality of NBMG geologic maps   A   B   C   D   F   N/A
Detail of NBMG geologic maps:   A   B   C   D   F   N/A
Current coverage of geologic maps:   A   B   C   D   F   N/A
Free publications on the Web:   A   B   C   D   F   N/A
Cost of publications for sale:   A   B   C   D   F   N/A
Customer service for sales:   A   B   C   D   F   N/A
Ease of Web sales:   A   B   C   D   F   N/A
Timeliness of receiving Web, mail,
and fax orders 		  A   B   C   D   F   N/A
Service from Information Office:   A   B   C   D   F   N/A
Air photo coverage:   A   B   C   D   F   N/A
Content of mining district files:   A   B   C   D   F   N/A
Free mining-district, geothermal,
and other information on the Web 		  A   B   C   D   F   N/A
Hours of operation:
(currently M-F, 8:00 a.m. to 4 p.m.
(cash register closes at 3:30 p.m.) 		  A   B   C   D   F   N/A


External Publications and Professional Service (Please refer to NBMG’s Biennial Reports for information on publications in other venues, including scientific journals, Geological Society of Nevada, Geothermal Resources Council, and Nevada Petroleum Society publications, and for information about professional service to geoscience organizations and the community by NBMG staff, www.nbmg.unr.edu/AboutNBMG.html.)
External publications:   A   B   C   D   F   N/A
Professional service:   A   B   C   D   F   N/A


Outreach to the General Public, K-12 Teachers, and Students (Please rate our publications for the general public, including the road guides, earthquake information, and other items in the Special Publication Series, www.nbmg.unr.edu/Departments/PubSales/PubSales.html, and items in our Educational Series, www.nbmg.unr.edu/dox/dox.htm; let us know how you like the Earth Science Week field trips; and tell us how well we answer your questions.)
Publications for the general public:   A   B   C   D   F   N/A
Earth Science week field trips:   A   B   C   D   F   N/A
Helpfulness in answering questions::   A   B   C   D   F   N/A


Analytical Laboratory
Quality of assays:   A   B   C   D   F   N/A
Cost of assays:   A   B   C   D   F   N/A
Turnaround time:   A   B   C   D   F   N/A


Suggestions to help us serve you better (Feel free to answer any of these or other questions):

Are there any publications (maps, bulletins, reports, special publications, databases) that you would like to see NBMG prepare?

Are there any areas you’d like to see geologically mapped?

Are there any publications by publishers other than NBMG and the USGS that you would like us to sell?

What are your preferences for media for NBMG publications, including maps (paper only – purchased from us; paper – printed with customized GIS layers added; free on the Web – print your own; CD-ROM version)?

What other types of information and databases would you like to see in digital format free on the Web?

In what specific formats would you like digital information placed on the Web (e.g., pdf files, shapefiles, Access databases, spreadsheets)?

How would you prefer to see digital data organized on the NBMG Website?

If we were able to extend or change our office hours for the Publication Sales and Information Office, during which hours would you most likely visit or call?

Other suggestions or concerns?